FAQ
     
 
All FAQs for your software.

What is Bulk SMS Service?
A SMS service through which you can send thousands of bulk messages in one click.. You have the option to upload a excel file that contains a list of mobile numbers or send directly from excel using our SMS excel plugin.

How can I start sending bulk SMS from my account?
Register and order a suitable SMS package. You will receive a welcome email that contains login credentials and links to help files. Login to your account, upload excel file that contains mobile numbers, compose message, and click on Send button. You can also send messages directly from excel upon installation of our SMS excel plugin. You can view and download message delivery reports.

How do I make a payment?
There are many convenient payment options. Check out our payment options page.

What are credits?
SMS credits are the currency you need to purchase to send messages. Generally 1 credit is equal to 1 message. There may be offers during which 5 messages may consume only 3 credits.

What is the maximum text length allowed in single SMS?
The maximum text length allowed in a single message is 160 characters. If the length is exceeded then the message will be delivered as 2 or more messages and charged accordingly. The character length for 2 messages is 280, for 3 messages is 420, for 4 messages is 560, and for 5 messages is 700.

How do I know my credit balance?
Credit balance can be seen in your Server / Balance Link after you login to your account.

Can I send Local and National SMS using Bulk SMS Service?
Yes. There is no difference in costs for sending Local and National SMS.

What is a Sender ID?
Sender ID is like ‘ Display Name’ It is maximum 8 Character Only. Sender Id like ‘ HDFCBANK’ YES BANK, etc. Client set multiple Sender Id. Is it possible to integrate bulk SMS into our software? Yes. We provide you APIs which can be used in your software.